Early Bird Deadline
The deadline for early bird registration is March 31, 2010. Registration forms must be postmarked by that date to qualify for the early bird rate. Web registrations must be entered by 12 midnight EST on March 31 to qualify.

Substitutions, Cancellations and Refunds
All changes, substitutions, and cancellations must be made in writing and sent to Experient by email or by fax at +1 (330) 963-0319. Substitutions may be made without penalty.

Deadlines for refund of conference registration fees
The full conference registration fee is refundable prior to April 4, 2010. To cancel your registration and receive a refund (less 10% administrative fees) before this date, please contact Experient. No-shows will not receive refunds of any fees paid.

On-site Registrations
Full conference registrations will be accepted on site. However, you should contact Experient to determine if space is still available prior to making your travel plans.

On-site registration will be available at no additional fee, provided space is available, although attendees are encouraged to register in advance. We cannot guarantee that registrations received after April 28, 2010 will be processed prior to the conference.

Special Needs
If you have special needs and require accommodation to fully participate, please e-mail a description of your requirements by April 3, 2010 to Experient. Should you require special hotel accommodations, please email a description of your requirements to Experient at piugannual@experient-inc.com.

Hotel Reservations
Please contact the Hilton Baltimore Convention Center hotel at phone number and use the registration web address listed above.

Exhibitor and Sponsor Registration
All exhibitors and their staff must register to be admitted to the exhibit hall and/or the technical session. Registration fees must be paid by all exhibitors and their staff if not eligible for a complimentary sponsor registration. The number of free registrations is sponsorship level dependent. Please contact Experient at +1 (330) 425-9330 if you have any registration-related questions. For other exhibit-related questions, contact Helen Yun at yunhelen @ yahoo.com. For questions about sponsorship, contact Denise Fobare-Deponio at denisefd @ aol.com.

Registration Questions
Contact Experient: +1 (330) 425-9330 (phone) or email, piugannual@experient-inc.com.

Registration Fees

Registration Fees
To qualify for the member registration fee, the registrant must have renewed their membership in PIUG for 2010. (To establish or renew PIUG membership go to the PIUG membership page.) Registration fee includes all breakfasts, lunches, and refreshments during conference breaks Monday-Wednesday, the Sunday Welcome Reception, the Tuesday night ice cream social, and complimentary registration to the USPTO Workshop on US Classification Code Searching on Thursday, May 6 (First come, First served. Limited seats available).

Payment
Use Visa, MasterCard, Discover, Personal and Corporate American Express credit cards by online registration.

Mailed Registration forms MUST be accompanied by check, or money order. Forms received without payment will NOT be processed. Funds must be in U.S. dollars and drawn on a US Bank. Checks or money orders should be made payable to PIUG. (For accounting purposes, the PIUG Federal Tax ID number is 38-3449639.)

Confirmations
Confirmations will be sent via e-mail to registrants within one week of receipt. If an e-mail address is not provided, or if an e-mail sent to you is returned as undeliverable, you will receive a confirmation via fax or regular mail within 5-7 business days.

At-conference Matters

PIUG Registration Desk
The PIUG Registration Desk will be open during the following times for conference attendees to pick up their PIUG Badge and other conference materials:

Name Badges
Name badges will be supplied when you arrive at the conference, and are required for admission to all events and the exhibit hall.

Training Opportunities
Information on additional training opportunities held in conjunction with this conference can be found at the Workshop page of this PIUG 2010 Annual Conference website.

Conference Presentations
Please note that handouts of the presentation slides will not be given out at the conference. Presentations will be made available on the PIUG Members Only web pages shortly after the conference. To be able to access those handouts, be sure to join PIUG or renew your membership online via the PIUG membership web page.

Instructions for Uploading Speaker Presentations and Exhibitor Materials
All PIUG Conference speaker and exhibitor supporting documentation, e.g. Powerpoint Presentations or Adobe PDF documents, must be uploaded using the new web-based PresenterBank™ application.

Each speaker (technical presentations or exhibitor product reviews) will receive an email message with detailed instructions from the system manager, Shelley Lebeck.

If you have not received an email notification, please contact Shelley Lebeck at Exceeding Expectations (EEXAV).

Speaker Ready Room
Speakers should check in with Exceeding Expectations (EEXAV) staff in the Speaker Ready room (Calloway A) in advance of their presentations. EEXAV staff will have the presentations that speakers uploaded to Presenter Bank loaded on a laptop in that room. They will assist the presenters and familiarize them with the equipment.

The following schedule covers when the Ready Room will be available. If these times are not convenient for a presenter, please contact Tom MacMahon at +1 347-831-0294 to arrange another time.