Early Bird Deadline
The deadline for early bird registration is March 27, 2009. Registration forms must be postmarked by that date to qualify for the early bird rate. Web registrations must be entered by 12 midnight EST on March 27 to qualify.

Substitutions, Cancellations and Refunds
All changes, substitutions, and cancellations must be made in writing and sent to Experient by email or by fax at +1 (330) 963-0319. Substitutions may be made without penalty.

Deadlines for refund of meeting registration fees
The full meeting registration fee is refundable prior to April 4, 2009. To cancel your registration and receive a refund (less 10% administrative fees) before this date, please contact Experient. No-shows will not receive refunds of any fees paid.

On-site Registrations
Full meeting registrations will be accepted on site. However, you should contact Experient to determine if space is still available prior to making your travel plans.

On-site registration will be available at no additional fee, provided space is available, although attendees are encouraged to register in advance. We cannot guarantee that registrations received after May 1, 2009 will be processed prior to the meeting.

Special Needs
If you have special needs and require accommodation to fully participate, please e-mail a description of your requirements by April 4, 2009 to Experient. Should you require special hotel accommodations, please email a description of your requirements to Experient at piugannual@experient-inc.com.

Hotel Reservations
Please contact the Hyatt Regency San Antonio at phone number and use the registration web address listed above.

Exhibitor and Sponsor Registration
All exhibitors and their staff must register to be admitted to the exhibit hall and/or the technical session. Registration fees must be paid by all exhibitors and their staff if not eligible for a complimentary sponsor registration. The number of free registrations is sponsorship level dependent. Please contact Experient at +1 (330) 425-9330 if you have any registration-related questions. For other exhibit-related questions, contact Helen Yun at yunhelen @ yahoo.com. For questions about sponsorship, contact Denise Fobare-Deponio at denisefd @ aol.com.

Registration Questions
Contact Experient: +1 (330) 425-9330 (phone) or email, piugannual@experient-inc.com.

Registration Fees

Registration Fees
To qualify for the member registration fee, the registrant must have renewed their membership in PIUG for 2009. (To establish or renew PIUG membership go to the PIUG membership page.) Registration fee includes all breakfasts, lunches, and refreshments during meeting breaks Monday-Wednesday, the Sunday Welcome Reception, and the Tuesday night ice cream social.

Payment
Use Visa, MasterCard, Discover, Personal and Corporate American Express credit cards by online registration.

Mailed Registration forms MUST be accompanied by check, or money order. Forms received without payment will NOT be processed. Funds must be in U.S. dollars and drawn on a US Bank. Checks or money orders should be made payable to PIUG. (For accounting purposes, the PIUG Federal Tax ID number is 38-3449639.)

Confirmations
Confirmations will be sent via e-mail to registrants within one week of receipt. If an e-mail address is not provided, or if an e-mail sent to you is returned as undeliverable, you will receive a confirmation via fax or regular mail within 5-7 business days.

At-meeting Matters

PIUG Registration Desk
The PIUG Registration Desk will be open during the following times for meeting attendees to pick up their PIUG Badge and other meeting materials:

Name Badges
Name badges will be supplied when you arrive at the meeting, and are required for admission to all events and the exhibit hall.

Training Opportunities
Information on additional training opportunities held in conjunction with this meeting can be found at the Workshop page of this PIUG 2009 Annual Conference website.

Meeting Presentations
Please note that handouts of the presentation slides will not be given out at the meeting. Presentations will be made available on the PIUG Members Only web pages shortly after the conference. To be able to access those handouts, be sure to join PIUG or renew your membership online via the PIUG membership web page.